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Lifetime Warranty

YOURS FOREVER

At Krusell, we believe in all of our products and hope you are as delighted with them as we are. Take a peek at our global product warranties below.
If you have any ques­tions, please contact our warranty de­part­ment at warranty@krusell.se to ans­wer any ques­tions.

Is your damaged product covered by Lifetime Warranty?

The Life­time War­ranty is valid on all cases, covers and other Krusell acces­so­ries. If your parti­cular case is not avail­able, i.e.
if we do not have it in stock any­more, you will get to cho­ose a suit­able re­place­ment of our uni­ver­sal cases in­stead. We do not give any re­funds.
Please read under the cor­rect section be­low to find out if the damage of your Krusell pro­duct quali­fies for the life­time war­ranty.
In order to enjoy your lifetime warranty you need to log in and register your product.

QUALIFICATION FOR OUR WARRANTY

CASE, POUCH, COVER OR BAG

You are covered by lifetime warranty:

  • If you are the original purchaser.
  • If your case shows a defect that is related to a production failure.

SCREEN PROTECTOR

You are covered by lifetime warranty:

  • If you are the original purchaser.
  • If your case shows a defect that is related to a production failure.


Exemptions from the lifetime warranty

  • If your product is subject to fair wear and tear.
  • Alternation, or force majeure, such as floods and earthquakes.
  • Krusell will not assume any responsibility for any loss or damage incurred in shipping.
  • Any repair work on Krusell products by unauthorized third parties voids any warranties.
  • Krusell does not take any responsibility for third party products, i.e., Krusell will not reimburse any damage to devices used together with Krusell products.

Exemptions from the lifetime warranty

  • If incorrect preparation
  • Installation error, this includes bubbles and trapped debris or incorrect alignment
  • If abnormal use
  • If your product is subject to fair wear and tear
  • Damage from fluids due to cleaning is not covered by the replacement warranty
  • If product been exposed to extreme cold
  • If product been exposed to extreme heat
  • Excessive force against the product
  • Accidents
  • Damage from fire, explosion, liquid submersion or discoloration
  • Alternation, or force majeure, such as floods and earthquakes
  • Krusell will not assume any responsibility for any loss or damage incurred in shipping
  • Krusell does not take any responsibility for third party products, i.e., Krusell will not reimburse any damage to devices used together with Krusell produc